Rental Lock Automater (RLA): FAQs
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  • How do I use custom calendars with RLA?
RLA can connect with generic iCalendar links to read guest reservations and automatically generate user codes for them. Please ensure that your custom iCalendar link (URL) is accessible from a browser before proceeding. To setup a custom iCalendar follow these steps:
  1. Install and open RLA from your SmartThings mobile app
  2. Click on Manage property
  3. Click on your Property/Unit name
  4. Scroll down and click on Custom calendar
  5. Enter your custom iCalendar URL
  6. (Optional) By default RLA will consider all calendar entries as reservations. You can configure RLA to only select or exclude specific reservations based on the reservation title by configuring the options:
    • ...exclude if title starts with
      OR
    • ...include only if title starts with

  • How does RLA process custom calendar reservations?
RLA uses the following iCalendar fields to process reservations and generate the guest codes:
    • SUMMARY
      The guest (user) name is taken from this calendar field. (a.k.a Title of your calendar reservation)

    • DTSTART and DTEND
      These fields should contain the reservation start (check-in) and end (check-out) dates

    • DESCRIPTION
      (Optional) if you've selected Using phone number as the option for automatic code generation in the Manage Property page, this field should contain the phone number from which the user code will be generated. RLA will take the first X digits (as configured or required by the lock) it finds in this field to generate the user code.
      NOTE: If you're using a phone number to generate user codes, ensure that every calendar reservation entry contains a phone number in the DESCRIPTION field

  • What types of user codes can RLA automatically generate for custom calendars?
RLA can be configured to generate 3 types of automatic user codes for custom calendars in the Manage property page:
  1. Using phone numbers
    RLA uses the DESCRIPTION field to generate phone numbers as described above. This field should contain the phone number from which the user code will be generated. RLA will take the first X digits (as configured or required by the lock) it finds in this field to generate the user code.
    NOTE: If you're using a phone number to generate user codes, ensure that every calendar reservation entry contains a phone number in the DESCRIPTION field

  2. Using check-in / check-out dates
    The user code will be generated DTSTART (check-in) and DTEND (check-out) fields as described above. The user code will be first X digits (as configured or required by the lock) of ddDDMMYY, where dd is the 2 digit check-in day (e.g. 04) and DDMMYY are the 2 digit check-out day, month and year (e.g. Sept 6, 2021 is represented as 060921).

  3. Random code
    The user code will be a random code that is unique to each reservation (guest name)

  • Which custom calendars can I use with RLA?
RLA can work with any custom iCalendar which can be accessed from a browser without additional authentication. Here are some custom iCalendars which have been verified to work with RLA:

  • Can I have RLA automatically  send SMS and emails to guests from my custom calendar?
We will be adding these features in future.
  

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