Migration to New SmartThings Platform

Frequently Asked Questions

  • How to program lock codes
For the new platform lock drivers, here are the options to program lock codes and names (also temporary replacement options for hosts using legacy RLA/LUM/LMAPI):
  1. Install Smart Lock Guest Access (SLGA) from the Life tab in the SmartThings mobile app. This app will allow you to manually create/delete users on your locks

  2. Use the SmartThings Advanced Web App from your mobile/desktop browser to select your lock and create/delete users. On the device page look for the "Commands" section and use the "setCode" and "deleteCode" buttons to create/replace and delete user codes. "nameSlot" can be used to rename the users.

  • How long will existing SmartApps keep running?
Installed groovy SmartApps will continue to run until SmartThings shuts down the groovy platform in 2023.

  • Will I need to re-install my SmartApps on the new platform?
The new SmartApps will need to be re-installed on the new platform. We will provide information available once the replacement SmartApps are ready.

  • What happens to existing custom device handlers?
Existing custom groovy device handlers will continue to work until SmartThings shuts down the groovy platform. You can switch from the default drivers to the custom drivers remotely. You can access the legacy migration drivers using your groovy license credentials to login.
  
  • Will I need to pair my devices again with the new platform?
SmartThings will automatically transition most devices over to the default edge drivers and they should continue working or you can switch to custom drivers. See the legacy migration drivers page for details on how to switch to custom drivers. Use your groovy license credentials to login. Some devices may need to be excluded and re-paired with the hub.
  
  • Will all the SmartApps and Device Handlers be migrated to the new platform? 
Our goal is to migrate as many SmartApps and Device Handlers as possible to the new platform starting with the most popular apps and devices. We are working with SmartThings regarding the migration to the new platfom and are waiting on them to implement the planned/missing features/API's. Please visit our website for the latest list of drivers and apps for the new platform.

  • What will happen to my licenses?
Your legacy licenses have been migrated to provide you access to the legacy migration drivers. Legacy migration drivers have limited functionality to match the the features of the legacy device handlers.

If you're looking to use the latest drivers features such as creating custom driver Automations using Routines, Scenes and other new/future platform functionality you will need to purchase a new platform license.

  • Can I purchase additional licenses for the new platform?
You can now purchase new licenses from our website for the new platform.

  • How long will it take to complete the migration?
Please watch this page for future updates and for details on how to participate in beta releases.



RBOY APPS